Privacy Notice

Introduction

Bates Corporation (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, and share information when you visit or make a purchase from our online store at batescorp.com (“Site”).

By using our Site, you agree to the terms of this Privacy Notice.

1. Information We Collect

Information You Provide

We collect personal information you share with us, such as:

• Name, billing and shipping address, email address, and phone number
• Payment information (processed securely through our payment partners)
• Account login details
• Messages, reviews, or other content you submit through our Site or customer support channels

You may choose not to provide certain details, but this may limit your ability to use some features of our Site.

Automatic Information

When you visit our Site, we automatically collect certain technical information, including:

• Your IP address, browser type, and device information
• Pages viewed, products searched for, and browsing activity
• Date and time of your visit and referring website
• Cookies and similar tracking technologies (see “Cookies” below)

2. How We Use Your Information

• Process and fulfill your orders
• Communicate with you about your orders, account, or inquiries
• Improve our Site, products, and customer experience
• Send promotional emails (only if you’ve opted in)
• Prevent fraud and maintain the security of our Site

You can update your communication preferences or unsubscribe from promotional emails at any time in your account settings or by following the link in our emails.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing and shopping experience. Cookies help us:

• Recognize you when you return to our Site
• Store items in your shopping cart between visits
• Remember your login preferences

You can adjust your browser settings to refuse cookies or notify you when a cookie is being placed. However, disabling cookies may limit certain Site features.

4. How We Share Information

We do not sell or rent your personal information. We may share limited information with trusted third parties for the following purposes:

• To process payments and fulfill orders
• To deliver shipments through carriers
• To send emails and marketing communications (if you’ve subscribed)
• To comply with legal obligations or enforce our Terms of Use

In the event of a merger, acquisition, or sale of company assets, customer information may be transferred as part of that transaction.

5. Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal information during transmission. Please protect your account credentials and log out after using a shared device.

6. Your Choices and Rights

You have the right to:

• Access and update your personal information in your account
• Opt out of promotional emails
• Request that we delete your personal data (subject to legal retention requirements)

To make a privacy-related request, contact us at batescorp@batescorp.com.

7. Children’s Privacy

Our Site is intended for adults. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such data, we will delete it promptly.

8. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact us:

Email: batescorp@batescorp.com
Phone: 800-248-2955
Mailing Address:
Bates Corporation
12351 Elm Road
Bourbon, IN 46504
United States

Last Updated: October 2025